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Customer Service

Customer Service

Here you will find information and assistance to resolve any questions or issues. If you need help with products, orders, returns, or other inquiries, feel free to contact us.

Maptun Performance AB

Verkstadsgatan 2
702 27 Örebro, Sweden

Email: info@maptun.com
Phone: +46 19 23 70 30
Fax: +46 19 10 44 47


Company Number: 556600-4106

Do you have questions or need assistance? You can reach us by phone, email, or through our contact form.


Phone Hours

Monday–Friday: 8:00 AM–4:00 PM
Lunch Break: 12:00 PM–1:00 PM

For other times, please contact us via email at info@maptun.com.


Address

Maptun Performance AB
Verkstadsgatan 2
702 27 Örebro


Contact

Email: info@maptun.com
Phone: +46 19 23 70 30
Fax: +46 19 10 44 47

To make a return, log in to your customer account on our website, go to your order history, and select the order you wish to return. Then, click on "Return Items," specify which items you want to return, choose a return reason, and select the desired action. You also have the option to leave a comment if you wish. Once we have received your return request, we will provide further instructions.

If you checked out as a guest and do not have an account, you can contact us via our contact form for assistance with your return.

For complete information about our terms and conditions for purchases, returns, complaints, and other inquiries, please refer to our terms of purchase. There, you will find everything you need to know before and after your purchase.

For complete information on user manuals, guides, installation instructions, safety data sheets, software and downloads, as well as product sheets and brochures, please refer to our documentation page.

Maptun Performance AB, with organization number 556600-4106, is responsible for the personal data collected through our websites, social networks, customer service, campaigns, events, and other channels. The information we collect depends on the services you use. We comply with the General Data Protection Regulation (GDPR) and other applicable Swedish data protection legislation.


For more information, please read our full Privacy Policy.

If you are interested in becoming a reseller of our products, you can find all the relevant information here. We collaborate with trusted resellers to reach our customers in the best possible way.


For more details, please visit our full Dealers Information.

You have the right to cancel your purchase within 14 days from the day you receive the product. To exercise your right of cancellation, you must notify us before the cancellation period expires and return the product within 14 days. A refund will be processed within 14 days after we have received the returned product, provided it is not damaged or used improperly. Certain products, such as custom orders or products with broken seals, are not covered by the right of cancellation.


For complete information about our return and cancellation policy, please refer to our Terms of Purchase.