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Customer Service

Here you will find information and assistance to resolve any questions or issues. If you need help with products, orders, returns, or other inquiries, feel free to contact us.

All existing customer accounts have been transferred, so you don’t need to create a new one – but you do need to reset your password before logging in for the first time.


  • Go to the login page: https://maptun.com/login.php
  • Click on "Forgot your password?"
  • Enter the email address you used for your previous account
  • You’ll receive an email where you can easily choose a new password
  • Done! You’re now logged in to the new site

This is a one-time step to ensure everything works smoothly and correctly on the new platform.

We’re currently working on transferring previous order history to the new system. This means you won’t see your past orders right away when logging in – but rest assured, we’re working to make this information available as soon as possible.

To make a return, log in to your customer account on our website, go to your order history, and select the order you wish to return. Then, click on "Return Items," specify which items you want to return, choose a return reason, and select the desired action. You also have the option to leave a comment if you wish. Once we have received your return request, we will provide further instructions.


If your order was placed in our previous system (before June 17, 2025), you will not be able to register the return through our new system. Please contact us directly via email at info@maptun.com and we will assist you with the return manually.


If you checked out as a guest and do not have an account, you can contact us via our contact form for assistance with your return.

For complete information on user manuals, guides, installation instructions, safety data sheets, software and downloads, as well as product sheets and brochures, please refer to our documentation page.

For complete information about our terms and conditions for purchases, returns, complaints, and other inquiries, please refer to our terms of purchase. There, you will find everything you need to know before and after your purchase.

Maptun Performance AB, with organization number 556600-4106, is responsible for the personal data collected through our websites, social networks, customer service, campaigns, events, and other channels. The information we collect depends on the services you use. We comply with the General Data Protection Regulation (GDPR) and other applicable Swedish data protection legislation.


For more information, please read our full Privacy Policy.

Do you have questions or need assistance? You can reach us by phone, email, or through our contact form.


Phone Hours

Monday–Friday: 8:00 AM–4:00 PM
Lunch Break: 12:00 PM–1:00 PM

For other times, please contact us via email at info@maptun.com.


Address

Maptun Performance AB
Verkstadsgatan 2
702 27 Örebro


Contact

Email: info@maptun.com
Phone: +46 19 23 70 30
Fax: +46 19 10 44 47

If you are interested in becoming a reseller of our products, you can find all the relevant information here. We collaborate with trusted resellers to reach our customers in the best possible way.


For more details, please visit our full Dealers Information.

Maptun Performance AB

Verkstadsgatan 2
702 27 Örebro, Sweden

Email: info@maptun.com
Phone: +46 19 23 70 30
Fax: +46 19 10 44 47


Company Number: 556600-4106

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